Bilingual HR/Recruitment Coordinator

  • Contract
  • Anywhere
Title:HR Coordinator, People Support
Location: Austin, TX (open to 100% remote)
Duration: 12 months
Schedule: Monday Friday 10:00am 7:00pm Central Time; weekends and holidays, as needed

If interested please send your resume and contact details to mattr@mindsource.com


DESCRIPTION
We're looking for someone who is passionate about providing care and support to employees on various employment-related topics including benefits, managing data, and providing guidance on policies and employee programs.

  • Ensure employee inquiries are answered and/or properly routed in a timely and caring manner.
  • Explore employees needs by phone and email and help educate on relevant employment policies, programs and practices.
  • Take ownership in the employee experience and contribute directly to the company culture for all employees.
  • Obsess over the customer experience in every interaction while balancing the needs of the employee and our client.
  • Record all employee inquiries and resolutions accurately and effectively in a customer relationship management system.

KEY QUALIFICATIONS

  • Must understand the importance of discretion and confidentiality in the type of work we do. You practice this with the utmost integrity.
  • Verbal and written French or Spanish language skills highly preferred.
  • Prior experience with macOS preferred.
  • Prior experience with an HRIS system preferred.
  • Minimum of 2 years related experience which includes Human Resources Coordination and Administrative support. The more experienced the individual the more flexible we can be with the assignment of tasks.
  • Ability to make a personal connection over email and explore employee needs all while efficiently navigating resources, systems, and relevant data to deliver employee support.
  • Strong written communication skills.
  • A highly organized individual who is meticulous with details.
  • Ability to operate in a high-volume, fast-paced work environment.
  • Not afraid to ask for help and support to ensure accuracy and high-quality outcomes.

To apply for this job please visit www2.jobdiva.com.