Production Designer I (eCommerce digital CX designer)

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Job Title: Production Designer I (eCommerce Digital CX designer
Location: Santa Clara, CA- 100% REMOTE
Duration: 6 months
 
We are seeking a Digital CX Designer to build a consistent and uniform premium Client’s eCommerce experience.

Job Information:

The Client’s Digital Channel team is building a new eCommerce experience and platform partnership with hundreds of third-party merchants across 90+ different countries. This partnership allows third party merchants the opportunity to sell client’s products and services across eCommerce platforms such as Shopify or Adobe Commerce.

Key Qualifications:

  • 3-5 years of eCommerce design experience.
  • Strong knowledge of eCommerce merchandising, customer experience, or digital B2B brand sales on direct-to-consumer website such as Shopify or Adobe Commerce.
  • Knowledge and expertise of Figma, Adobe Creative Cloud, Keynote, other related software.
  • Experience in wire framing, visual design, design systems, QA and UAT.
  • Experience executing A/B tests and CX conversion optimization programs for direct-to-consumer
    platforms.
  • Knowledge of Google Analytics, Adobe Analytics and how to deploy these analytics to improve online sales and customer experience.
  • Global mindset with strong knowledge of eCommerce in different markets (e.g. Europe, LATAM, APAC, MENA).

 
Description

  • Develop front-end experiences for Client’s eCommerce partner platforms.
  • Track and monitor performance and explore opportunities to A/B test, continually enhance CX and global platform features for merchandising success.
  • Partner with global platforms on new updates, roadmaps, and new features that can be incorporated into Client’s platform partner program.
  • Run pilots with specific partners in different markets and share results with global teams.
  • Teach and train in-market Client’s teams on tools, techniques, and best-practices for improving their in- market third party merchant partners.
  • Cross-functionally partner with Client’s internal teams including Marcom, UX, Product Management and external design and technology agencies to execute your vision.
     

Education & Experience

  • BA or BFA required.
    International experience preferred.
  • Ability to communicate in multiple languages preferred.

To apply for this job please visit www2.jobdiva.com.