Release Lead

  • Contract
  • Anywhere

Job Title: Release Lead
Location: Austin, TX
Duration: 12 Months

Job Description:
Major Responsibilities

  • Work cross-functionally with a variety of internal groups as well as with external partners to improve the quality of our services, efficiency and scalability of our operations
  • Responsible for preparing the organization for change – partner sign-off, process definition, procedure creation, change delivery
  • Strong project/program management background: set the priorities, identify partners, track and share status with leadership, identify and resolve blockers
  • Demonstrate ability to deliver complex, technical projects on time with consistently successful results while working across departments and time zones
  • Engage with colleagues across cross-functional teams to identify integration points and dependencies, and developing high level solution proposals for these integrations
  • Handle change across project lifecycle within the project teams and with external partners
  • Understand the use cases and operational processes for new product features todi still those into what people, process and platform changes are needed to support them
  • Define and execute performance measurement frameworks for continuous improvement initiatives
  • Develop and drive improvements across internal and external partners to create best-in-class operational experiences through collaboration, leadership and a customer-focused approach
  • Willing to take action and an aim to test and learn; move fast while ensuring quality
  • Lead regularly scheduled, cross-functional updates and business reviews
  • Effectively lead partners, subject matter specialists and other internal groups through effective written and verbal communication
  • Performs other related duties as assigned


  • Experienced in developing technology based financial products, including launching and scaling service operations
  • Demonstrated success in program management and/or project management for financial products
  • Experience coordinating cross functional projects related to FinTech and/or customer service technology solutions
  • Ability to contribute consistently and positively in a high-paced, fast-changing, and unpredictable work environment
  • Ability to synthesize complex topics and distill key business dynamics to senior leaders and partners
  • Analytical and creative problem solver with a can-do attitude and flexibility to accommodate to evolving business needs
  • Solid ability to operate autonomously across multiple teams in a matrixed organization

 Job # 23-00073

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