Program Manager I (Partner Operations – Product Program Manager)

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Job Title: Product Program Manager
Location: New York City, NY – Hybrid working set up (Tuesday, Wednesday, Thursday) Onsite
Duration: 12 months
Pay Range: $62 -$67/ hr. on W2 + benefits

Our client – who is a consumer electronics manufacturer is looking for a Product Operations Program Manager to support the launch of new services with Client’s third party partners, as well as new platform features to Client’s services integration platform.

  • In this role, you will help us plan routes to market for new features, evaluate operational efficiency across existing partnership models, and support internal operational scaling.

  • To that end, you will work closely with cross functional teams such as Product, Engineering, Business Development, and Marketing.

    Key Qualifiecations:

  • Strong technical savvy with the ability to understand system architecture and ability identify gaps in workflow

  • Outstanding influencing skills with ability to gain alignment on solutions that work best for all teams involved

  • Efficient and clear communication as a key stakeholder in cross functional environments
    Proficiency crafting high impact presentations using Keynote to clearly articulate solutions

  • Passion for translating business needs to technical requirements

  • Relevant experience in project or program management, product management, or technical operations

  • Experience with building training materials, product roadmaps, and operational launch plans.


  • Gather business requirements for future enhancements of our third party integration platform

  • Work cross-functionally with internal groups and external partners (as needed) to create go-to-market plans and roadmaps for upcoming platform feature enhancements

  • Manage roadmap for tools leveraged to onboard and maintain partners and advocate for enhancement capabilities with relevant stakeholders

  • Troubleshoot partner escalations and support our broader team with platform inquiries

  • Document reporting requirements to enhance visibility into the health of the business and efficacy of our platform

  • Drive deliverables on other projects as assigned

Education & Experience
Bachelor’s degree (MBA a plus) or equivalent experience

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