Service Care Supply Chain Planner

  • Contract
  • Anywhere

Job Title: Service Care Supply Chain Planner
Location: Santa Clara Valley, CA
Duration: 12 Months
Pay Rate: $34 – $39/hr on W2 with benefits


  • Analyze forecasted demand, inventory, develop weekly supply plans that meet customer demands. Results should meet target of fill rate, while minimizing total inventory cost
  • Execute weekly plans optimally to minimize future gaps and maximize inventory turns
  • Analyze and set system parameters to optimize inventory and meet service level goals and minimize costs
  • Maintain and update ERP master data for planning parts at various plants. Also responsible to initiate Engineering Change requests based on material life cycle
  • Analyze and resolve product backlogs, fill rates on a daily basis. Identify problem areas, and drive appropriate functional groups to correct.
  • Work closely with cross functional teams such as finished goods planning and factory operations teams to ensure sufficient capacities and materials to meet supply requirements
  • Attend weekly conference calls with Europe and Asia-Pacific teams to sync on supply-demand matching regionally and globally
  • Publish weekly factory forecast, ensure deltas and gaps are clearly communicated and bridged
  • Identify opportunities for system enhancement and work with key business stake holders and IT to implement continuous system improvements


  • Strong analytical skills combined with business acumen to make operational decisions on the fly
  • Effective collaboration and communication approach to influence peers and executive management
  • Excellent knowledge and demonstrated expertise in supply chain management concepts: forecasting, demand planning, inventory optimization
  • Experience with ERP planning solutions such as SAP, Oracle, etc.


  • APICS certification preferred
  • Minimum Bachelor’s Degree with a focus in business, supply chain management, mathematics, engineering, or logistics
  • MBA or Master’s Degree in supply chain, logistics, or industrial engineering preferred
  • Minimum 3years of forecasting, planning, purchasing, inventory or related experience
  • Proven track record in delivering on operational KPIs, while managing projects and initiatives
  • Experience in electronic product service supply chain a strong plus

Job # 23-00407

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